RESERVATION DEPOSITS: All deposits be applied towards your purchase. Remaining balance will be paid upon arrival.
ALL RESERVATIONS: Boats will depart per scheduled time. Any late arrivals or no shows will not change price of the package already selected & deposit will NOT be refunded.
RESCHEDULE OR CANCELLATION POLICY MUST BE 48 HOURS IN ADVANCE. If you wish to re-schedule or cancel your reservation, you must call 48 hours in advance. If not done within that time frame you will lose your reservation deposit (NO REFUNDS) and the possibility of re-scheduling for another date.
SAME DAY RESERVATIONS: If you are making a reservation for the same day, or out of our policy stated above, client accepts, there are NO REFUNDS, NO CANCELLATIONS, NO RE-SCHEDULING.
SAME DAY=FINAL SALE!!
Weather Conditions: We will give a CALL-TEXT or e-mail to all our customers, providing a rescheduling opportunity. A full refund can be issued if you can’t make it for another date. In the case that it is a small passing shower, we wait a few minutes (usually around 15 min) and go out once it stops raining.
Please take into account that we will make this decision based on weather in OUR AREA. If it is raining someplace else or the weather is just cloudy, it doesn’t mean that you can cancel your ride. In this case, you will lose your reservation deposit and our regular cancellation policy stated above applies to the reservation.
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